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Course Description

The "Guidewire ClaimCenter Fundamentals" course provides comprehensive training on Guidewire ClaimCenter, a leading claims management system used by insurance companies to handle and process claims efficiently. This course covers essential concepts, features, and functionalities of ClaimCenter, equipping participants with the skills needed to manage the entire claims lifecycle effectively.

What you'll learn in this course?

  • Gain a thorough understanding of Guidewire ClaimCenter’s architecture and key components.
  • Learn to navigate the ClaimCenter user interface and perform common tasks.
  • Understand claims administration processes, including creation, modification, and closure.
  • Develop skills to configure and customize ClaimCenter to meet specific business requirements.
  • Master the use of ClaimCenter for claims intake, assignment, evaluation, and settlement.

Prerequisites

  • Basic understanding of insurance concepts and terminology
  • Familiarity with claims administration processes is beneficial
  • Basic knowledge of IT systems and software configuration
  • Enthusiasm for learning and working with insurance technology

Who Can Apply?

  • Insurance Professionals
  • IT Professionals
  • Business Analysts
  • Project Managers
  • Anyone Interested in Insurance Technology

Course Curriculum

The outline of the "Policy Claim Functional Course - Basic to  Advanced Curriculum" details the various modules within the course.

Guidewire products and ClaimCenter

benefits of ClaimCenter

architecture and main components

The ClaimCenter data model

The claim file

Claims processing – Business perspective

Claim Organizational Structure

Claims Line Of Business, Policy & Coverage

Claim Intake, Claim Setup

Intro to Claims Data Model

Claim Adjudication

Claims Financials Term & Contract

Creating Payment & Reserves

Constraining Payments - Approval

Constraining Payments - Financial Holds

Managing Claim Contacts

Managing Vendors

Managing Service Requests

Permission and Access Control Lists